Karbon
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EXISTING CUSTOMERS
Most Common
14
My card transaction failed. What should I do ?
What is a Karbon payout account, and how does it work ?
What are my billing cycle and due dates ?
I want a higher credit limit. How do I get it ?
How do I issue cards to my team members ?
View all 14
Repayment and Topup
6
What happens if I miss my card payment ?
Can I make a partial payment ?
How can I make the payment - repayment or topup ?
What are the late penalty charges on my card ?
How do I pay my Standard card bill or top up my Standard card ?
View all 6
Karbon Dashboard
26
Can I block a certain Merchant from charging my card?
How to convert an existing team member to Admin ?
How do I change my phone number on Karbon Card ?
How do I close my card ?
How do I download card statements of a Booster Card ?
View all 26
Card Transactions
28
My card was charged but the transaction failed. How do I get a refund for the same ?
Can I use my card for Foreign Merchants ?
I was charged by Netflix ( a merchant that charges every month automatically ), but I did not approve this transaction. How can I get a refund ?
How do I filter transactions and quickly get to what I need ?
Does Karbon card work on Google or Facebook where there are recurring charges ?
View all 28
Karbon Account and Payout
10
In Karbon payout or account, how do I add new beneficiary ?
In Karbon payout or account, how do I edit an existing beneficiary ?
How do I delete beneficiaries from Karbon payout or account ?
I want to get details of all payout or outgoing transfers. How can I do it ?
How to do bulk transfer or multiple payments in a single transaction ?
View all 10