I hope you do not miss payments. That's why we recommend all our customers to register for NACH, enabling Karbon to auto debit outstanding payments. 


Prior to the due date, we inform customers via multiple communication channels ( Whatsapp and Email ) about the due date and pending amount.


We recommend all our customers to inform us in advance about financial difficulties or challenges, and we will try to accommodate and adjust. 


In case you miss your payments, please note below.

1. 

On standard cards, there would be a penalty of 3% plus GST  per month if you did not make a payment by the due date. 


Suppose your outstanding amount is INR 10,000 and your payment due date was 10th of that month but you did not make the payment then you will be charged  INR 354

 3% of 10000 = 300

18% of 300 = 54

Total =10354


2. 

Your payment delay could be reported to CIBIL. This would affect your company's CIBIL score.


3.

Your Karbon card could be suspended or closed after 5 working days.


4. 

If your payment is not received within 30 days of the due date, then we initiate legal action - legal notice against company and directors, complaint in  police station, and legal recourse in the courts etc.