For this issue, we suggest that you send an email to Netflix or the merchant that charged your card. If they issue a refund to you, then we would be happy to pass that to you. Please note that it is difficult, almost next to impossible, to refund for such recurring transactions. 



Kindly write us at support@karboncard.com with transaction details, and we would also try our best. 


Card holder Email :

Card Type : 

Transaction Amount :

Transaction Date :

Merchant Name :



Kindly block the merchant on Karboncard Dashboard to stop future payment for the same merchant. Below is the link with details on how to block a merchant.


https://karboncard.freshdesk.com/support/solutions/articles/81000390848-can-i-block-a-certain-merchant-from-charging-my-card-