What is payout, and how does it work ?

Modified on Thu, 06 Apr 2023 at 10:55 AM

Payout enables Karbon card customers to make payments to their vendors via IMPS/NEFT/RTGS. This payment method works extremely well when your vendor does not accept cards. 


As of now, we have enabled payouts via K-account by default, however some charges are associated with using payout feature. Please click on the link below to know more -

http://support.karboncard.com/a/solutions/articles/81000400057



We will enable payouts via K-credit on customer's request, however some charges are associated with using payout feature. Please click on the link below to know more - 

http://support.karboncard.com/a/solutions/articles/81000400064


Steps :

1. 

Login to Karbon Dashboard


2. 

Click Payout


3. 

Click Single Payment and click Add Payment at the right side of the dashboard.


4. 

Select Payout

 



If you do not have a K-account, please use the below link to apply for a K-account.

What is K-Account ? How can I open it ?




a. Click on Select a card and select your K-account by clicking it


b. Click Pay to field 

Select an existing beneficiary 


If you want to add a new beneficiary, please follow the steps in the below link. 

https://karboncard.freshdesk.com/support/solutions/articles/81000391282-in-karbon-payout-or-account-how-do-i-add-new-beneficiary-


4. 

Enter the amount you want to transfer or pay to your vendor or employee

Please ensure that Cashback card has that amount.


5-

Select your preferred payment method


6.

Enter notes about this payment


This description would be added in the transaction description, and we will send this to the beneficiary's bank. 



6-

Click Next in the dialog box 


7-

If Maker-Checker option is enabled .Select checker and Click Next in the dialog box.


7.

Enter the OTP sent to your phone. If you want, you can get the OTP in your email as well by clicking "Email OTP".


8.

Click Submit, and the fund transfer is done.


9.

Refresh your Karbon page to check status of the transaction in recent transactions page





10.

With every payout transaction, we generate a PDF file that you can share with your vendor or employee. It has UTR, date/time of transaction, and various other details.


Below is the link to get transaction details.

https://karboncard.freshdesk.com/support/solutions/articles/81000391290-i-want-to-get-details-of-all-payout-or-outgoing-transfers-how-can-i-get-it-


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