Dear customers with the new RBI Mandate leading to recurring transaction failure. Investigation from Karbon and from our bank team have advised a good amount of foreign merchant transaction are working on the Karbon cards either by manual payment on the merchant portal or on some occasions through recurring payments.

Please Note: The list shared is only to inform our customers on which websites our cards are currently working but recurring payments are still majorly failing and it's under investigation.

Kindly refer to the attachment and go through the list, try using the card for payments and if the transaction fails write an email to for further investigation.


Team Karbon.