Amazon Giftcard Voucher Decline - Karbon

Current Issue.

At the moment our customers are not able to use any corporate card to purchase Amazon Giftcards as per Amazon's management decision leading to a lot of issues in terms of purchases.

Any customers using a Amazon Business Account with a Corporate Credit Card fails as per the block applied at the payment authorization request that goes to Amazon.

Solution Derived.

We have been able to successfully test the transaction using a Individual Amazon account with a Corporate card and all transactions attempted were processed without any errors.

Hence we are requesting customers to add a new Amazon Indiviual Account and complete your giftcard orders.

If there are any further issues with this kindly drop an email to support@karboncard.com.

Best,

Team Karbon