Merchants where Karbon cards are not working.

Karbon cards are working on most of the Foreign merchant. But there are a few merchants where Karbon cards are not working. 

As per our investigation we did not see any transaction hits on our portal for failure. 

Action Taken By Karbon:

The issue has been escalated to network(VISA and Mastercard), but there is no hits on their end.  We do not have any TAT on the issue to get resolved.

Request you to please follow basic troubleshooting if transactions fail - https://karboncard.freshdesk.com/support/solutions/articles/81000402965-foreign-payment-hack-simple-troubleshooting. 

After the troubleshooting, the transactions are still failing please reach out to merchant and get one time payment link.

The list of merchant where Karbon Cards are not working:

1. Tubebuddy.

2. Pagerduty

3.Hotjar

4. Survey Monkey 

5. Monday.com and etc