E-Nach Mandate Verification Process:
1) Please click on the link to verify the mandate received from our E-Nach vendor Digio in your email id.
2) The email id needs to be authenticated by the recipient of the email through verification code. The code will be sent to the same email id to which the mandate verification link is sent.
Action - Please opt for second option – “Proceed with Email Verification Code” and click on continue.
3) The recipient of the Mandate authentication email will get the code from Digio as shown below -
Action – Copy the Security code sent by digio
4) Put the email verification code in the digio website to proceed ahead. Action – Put the code in Digio portal to proceed ahead
5) The next screen will provide all the mandate details and with options to verify the mandate – Debit Card or Internet Banking.
Action - Selection one option and the check the tick box below and then click on Submit.
6) Once you slick submit, the Digio portal redirects to the specific Bank’s portal (In the below case it is HDFC as an example) for reviewing the mandate details.
Action – Review the mandate details and click on Submit
7) HDFC portal redirects to Netbanking page of HDFC.
Action – Put the user id and password of your Current Account Login.
8) As an additional factor of authentication, bank will ask to input the OTP sent to registered mobile number
Action – Put the OTP received in the registered mobile number
9) If the OTP verification is successful, customer will be redirected to NPCI website where final response of Mandate approval message is displayed as shown in the below screenshot
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