My transaction failed. What should I do?

Modified on Thu, 25 May 2023 at 04:16 PM

We are sorry to hear about this. 

Kindly drop us an email to support@karboncard.com with the below-mentioned details:
  • Merchant Name
  • Transaction Date
  • Transaction Amount
  • Last 4 digits of the card
  • Screenshot of the error


Our team will check and get back to you at the earliest with further details.

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