Karbon Card

On Karbon cards, we provide multiple controls to our card users. Due to this, we at Karbon had to decline transactions due to the rules set by your company ...

We decline card transactions only if your card transaction exceeds balance or the transaction/forex limits. Let's diagnose this issue one-by-one. ...

90% of refunds are automatically processed in 3-5 working days. Some refunds especially from foreign merchants are delayed due to processing time taken by p...

To ensure that OTPs are received by our customers, we send all transaction OTPs on both registered email and phone numbers. Still, if you did not get OT...

In the Karbon dashboard, we put the transaction amount in currency in which the transactions occurred. This gives clarity to our customers on how much amoun...

We put transactions of all types of cards at one place. If you are owner or company's admin for Karbon cards, then you can view member card transaction...

Many of our customers use Add Receipt upload feature to upload receipts or invoices to the card transactions. This feature enables our customers to later sh...

Our customers can set a transactions limit for all transactions in foreign currencies or forex transaction limit. If you are not planning to use the card on...

Kindly do the below steps ASAP. 1.  Block the merchant on which you noticed fraudulent transaction https://karboncard.freshdesk.com/support/s...

Most big merchants write detailed transaction description, and it is easy to identify merchants via those descriptions. On POS transactions and online t...